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Coronavirus - English


From November 29th, you are required to wear a mask on the bus or in flextrafik
From monday the 29th of November, wearing a mask or visor is once again mandatory on all types of public transport in Denmark, including flex transport.

You are also required to wear a mask on stations or bus terminals.

If you do not wear a mask or a visor, you will be asked to leave the bus or car.


Take care of each other

Please show consideration for each other and comply with the recommendations from the authorities – including when using public transport. You can read the recommendations on coronasmitte.dk.

If you are ill or think you might be infected, do not travel by bus, train or flex transport.

You can help reduce the risk of infection by carrying your own hand sanitizer and using it before and after getting on and off the bus, and by coughing or sneezing in your sleeve.


How are the buses running?
The busses are operating according to normal schedules. This includes the night busses on the regional lines.


Additional cleaning measures
We are paying extra attention to cleaning. All buses are cleaned at night, with extra attention being paid to the surfaces that many people touch.

The busiest bus lines are visited by special cleaning crews at a number of traffic hubs, and surfaces like stop buttons are disinfected.


Would you like to have your ticket refunded?

Depending on your type of ticket, you can call us or write to us to get a refund.
Find out how here.


Stay updated
We’ll keep this page updated if changes are made in the recommendations or rules.

Call us


You're welcome to call us if you have questions or need help.

Opening hours:
Mondays and thursdays: 10-17
Tuesdays and wednesdays: 10-16
Fridays: 10-15

6311 2200

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